How to Update Mobile Number Linked to Qatar ID

Ashiq Faisal — Wed, 15 Jul 2026 11:26:32 +0000

Update mobile number linked to Qatar ID is a simple process that every resident must complete after changing their phone number. Your Qatar ID (QID) is tied to many government services. If your mobile number is outdated, you may miss important SMS alerts from MOI, Hamad Medical Corporation, or immigration services. This guide explains every method available to update your number quickly and correctly

Why You Should Keep Your Mobile Number Updated in Qatar

An outdated mobile number can create problems when accessing or registering for Metrash2, where mobile verification and OTPs are used.

You may also miss important Metrash SMS alerts related to MOI transactions, including residency and exit/entry permit services.

Keeping your registered mobile number current can help residents avoid unnecessary access issues and missed service notifications.

Documents Required to Update Mobile Number Linked to Qatar ID

Before starting, keep these ready:

Original Qatar ID card
Valid Qatar mobile number (local SIM)

Having these details on hand can make the process smoother, whether you choose the online or offline route.

Steps to Update Mobile Number Linked to Qatar ID via Metrash2 App

Metrash is the official Ministry of Interior platform for managing Metrash-related services.

Open the Metrash app and log in using your QID and password.
Go to the Metrash service section and select the relevant option for managing your personal subscription or mobile number.
Enter the new active Qatar mobile number and submit the request.
Complete any verification or OTP step shown by the app.
Wait for the confirmation message or updated service status.

Menu names and verification steps may change with app updates, so check the latest options shown in Metrash before submitting the request.

Steps to Update Your Mobile Number Through MOI Channels

If you cannot complete the update through the available Metrash options, contact the Qatar Ministry of Interior or Metrash support channels for the latest procedure.

Keep your original Qatar ID and new active Qatar mobile number ready. The required documents and process may vary depending on the service and the latest MOI instructions.

Common Issues When You Update Mobile Number Linked to Qatar ID

Sometimes, users may face OTP delivery or app-related issues while using Metrash.

If an OTP does not arrive, check that your mobile number is active and try the verification process again after a short wait.

For app errors, make sure you are using the latest version of Metrash. If the issue continues, contact the Ministry of Interior through its official support channels.

Tips to Keep Your Qatar ID Mobile Number Updated

Update your mobile number whenever you change your active Qatar SIM or phone number.

Check your Metrash registration details from time to time to ensure your information is current.

If needed, Metrash allows users to register one additional mobile number to receive the same SMS notifications as the primary subscriber.

Conclusion

Keeping your mobile number updated with Qatar’s MOI and Metrash services can help you receive important government notifications and access relevant services smoothly. Check the latest official MOI instructions for the correct update procedure and ensure your registered contact details are current.

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